❤️ 5% of every order goes to charity
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Transparency and trust are at the heart of everything we do. Please read our policies carefully before placing your order.
Last updated: March 2024
By placing an order with Threads of Hayaa, you agree to comply with our terms and conditions. Please read them carefully before making a purchase.
Important: All content, including images, designs, and text, are the intellectual property of Threads of Hayaa and may not be used, reproduced, or distributed without explicit written permission.
All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
All prices are in Indian Rupees (INR) and include applicable taxes. We strive to ensure accurate pricing, but errors may occur. In such cases, we will contact you before processing your order.
All content on this website, including but not limited to logos, images, product designs, and text, is the exclusive property of Threads of Hayaa and is protected by Indian copyright laws.
Questions? If you have any questions about our terms, please contact us at info@threadsofhayaa.com
Domestic shipping within India only
Processing Time
1–2 business days
Delivery Time
3–7 business days
Shipping Area
India only
We ship exclusively within India. All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has been shipped with tracking information. Delivery typically takes 3–7 business days depending on your location.
Shipping charges are calculated at checkout based on your location and order value. We offer free shipping on all orders above ₹1999.
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can track your order on our order tracking page.
Free Shipping: All orders above ₹1999 qualify for free shipping automatically applied at checkout.
Last updated: March 2024
No Returns or Exchanges
Due to the nature of our products and hygiene concerns, we do not accept returns or exchanges on any hijabs or accessories once sold.
Please review your order carefully before completing your purchase. All sales are final. We recommend checking:
If you have received a damaged or incorrect item, please contact us within 48 hours of delivery at info@threadsofhayaa.com. Please include:
We will review your request and respond within 2-3 business days with next steps.
Our Promise: We carefully inspect every item before shipping to ensure you receive the highest quality product. Your satisfaction is important to us, and we're here to help with any concerns.
If you have any questions about our policies or need assistance with your order, our customer support team is here to help.
Processing Time
1-2 business days
Delivery Time
3-7 business days
Returns
Not accepted